{"id":7307,"date":"2025-10-09T08:00:00","date_gmt":"2025-10-09T06:00:00","guid":{"rendered":"https:\/\/www.se-trends.de\/?p=7307"},"modified":"2026-03-11T08:38:51","modified_gmt":"2026-03-11T07:38:51","slug":"escalate-blocker-in-60-minutes","status":"publish","type":"post","link":"https:\/\/www.se-trends.de\/en\/blocker-in-60-minuten-eskalieren\/","title":{"rendered":"How to escalate blockers to the board in 60 minutes (and why VW has a real problem)"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Agility is nothing new anymore and has actually become a necessity for survival. And not just in software development, where it originated and was actually designed for small teams. Organizations have also long been trying to scale agility. However, many fail to do so: they write \"agile\" on their banners without changing their structures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can tell how serious a company is about agility not by SAFe certificates. It's how it deals with blockers, for example. Because blockers can cause standstills across departments, leaving resources lying idle and wasting time. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And this is where the difference between paying lip service and practicing agility becomes apparent: at Saab Aeronautics, blockers reach the board within 60 minutes. Every day. Hand on heart: do we trust VW to do the same?<\/p>\n\n\n\n<!--more-->\n\n\n\n<blockquote class=\"wp-block-quote has-theme-palette-7-background-color has-background has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Many companies pay lip service to agility instead of transformation.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Scaling agile means eliminating bottlenecks<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most readers will be familiar with the basic idea of agility: short cycles, rapid feedback, continuous adaptation. But how do we bring this principle to an organization with thousands of employees, complex products and established structures? Many rely on frameworks such as <a href=\"https:\/\/de.wikipedia.org\/wiki\/Scaled_Agile_Framework\" target=\"_blank\" rel=\"noreferrer noopener\">SAFe<\/a> or <a href=\"https:\/\/de.wikipedia.org\/wiki\/Scrum\" target=\"_blank\" rel=\"noreferrer noopener\">LeSS<\/a>but these quickly become bureaucratic monsters. Scaling is not achieved through more processes, but through greater clarity, consistent prioritization and a merciless focus on removing bottlenecks. And one of the biggest bottlenecks is waiting times.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-systems-engineering-trends wp-block-embed-systems-engineering-trends\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"SPjWYruWGf\"><a href=\"https:\/\/www.se-trends.de\/en\/agile-case-study-with-continuous-delivery-instead-of-safe\/\">Case study: Agile with Continuous Delivery instead of SAFe<\/a><\/blockquote><iframe data-src=\"https:\/\/www.se-trends.de\/fallstudie-agil-mit-continuous-delivery-statt-safe\/embed\/#?secret=gzPCWbJM7X#?secret=SPjWYruWGf\" class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Case study: Agile with Continuous Delivery instead of SAFe&quot; - Systems Engineering Trends\"  data-secret=\"SPjWYruWGf\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-systems-engineering-trends wp-block-embed-systems-engineering-trends\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"xxWiHGQRpd\"><a href=\"https:\/\/www.se-trends.de\/en\/agile-systems-engineering-vw-and-vector\/\">Agile systems engineering from the perspective of VW and Vector employees<\/a><\/blockquote><iframe data-src=\"https:\/\/www.se-trends.de\/agiles-systems-engineering-vw-und-vector\/embed\/#?secret=esmEc2jOS1#?secret=xxWiHGQRpd\" class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Agile systems engineering from the perspective of VW and Vector employees&quot; - Systems Engineering Trends\"  data-secret=\"xxWiHGQRpd\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Saab: Agile on the scale of a fighter jet<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Saab Aeronautics has taken up this challenge in the defense sector, which is actually very conservative. You can read about this in the book <a href=\"https:\/\/itrevolution.com\/product\/industrial-devops-book\/\" target=\"_blank\" rel=\"noreferrer noopener\">Industrial DevOps<\/a> by Dr. Suzette Johnson and Robin Yeman.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/de.wikipedia.org\/wiki\/Saab_Gripen\" target=\"_blank\" rel=\"noreferrer noopener\">Gripen<\/a>, a state-of-the-art multi-role fighter jet, is a billion dollar project with over 1000 engineers in more than 100 teams. Saab has consistently applied agile principles to hardware and software development, with impressive results: higher speed, better quality, drastically lower costs. Specifically, Saab implemented the following principles:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Manage variability:<\/strong> Saab creates transparency by having all teams work at the same pace: three-week sprints that start and end at the same time. In addition, Saab works in quarterly \"increments\", which set larger integration points. This makes variability manageable. Dependencies become visible at an early stage, integration is not postponed until the end, but tested continuously.<\/li>\n\n\n\n<li><strong>Prioritization:<\/strong> There is always more work than there is capacity for. Prioritization is therefore essential. Product owners are responsible for the backlog for 4-8 teams, which contains not only features, but also risks and process improvements. The aim is clarity: at the start of the sprint, teams must know exactly what needs to be delivered and what dependencies exist.<\/li>\n\n\n\n<li><strong>Strategic planning:<\/strong> Saab uses strategic plans as guidelines, which are regularly adjusted on the basis of feedback. Only what is imminent is detailed. The closer a development step gets, the more finely it is broken down, down to the three-week iterations already mentioned.<\/li>\n\n\n\n<li><strong>Continuous improvement:<\/strong> Each retrospective delivers concrete improvements for the next sprint. There is also a \"Retrospective of Retrospectives\", in which cross-team topics and leadership aspects are addressed. Kanban boards help to further shorten the feedback cycle and make blockers immediately visible.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Escalation in one hour, every day<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The most impressive element of Saab's system is <a href=\"https:\/\/www.se-trends.de\/en\/review-industrial-devops-developing-better-products-faster\/\">the daily escalation chain<\/a>. It ensures that every blocker that a team cannot solve itself ends up at board level within a morning. This works as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>7:30 am:<\/strong> Daily Scrum at team level<\/li>\n\n\n\n<li><strong>7:45 am:<\/strong> Scrum of Scrums<\/li>\n\n\n\n<li><strong>8:00 am:<\/strong> Scrum of Scrum of Scrums<\/li>\n\n\n\n<li><strong>8:15 am:<\/strong> Scrum of Scrum of Scrum of Scrums<\/li>\n\n\n\n<li><strong>8:30 am:<\/strong> Executive Action Team<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This creates a continuous communication channel from the developer to the Management Board. Each level tries to solve blockers. If this is not successful, the issue immediately moves upwards. For the management level, solving these obstacles is the most important task of the day. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-theme-palette-7-background-color has-background has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">The result: decisions are made in hours instead of months<\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-systems-engineering-trends wp-block-embed-systems-engineering-trends\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"FkhGbMOCpQ\"><a href=\"https:\/\/www.se-trends.de\/en\/feasibility-study-is-out-mvp-is-in\/\">Feasibility study is out, MVP is in!<\/a><\/blockquote><iframe data-src=\"https:\/\/www.se-trends.de\/machbarkeitsstudie-ist-out-mvp-ist-in\/embed\/#?secret=msutpmRpO5#?secret=FkhGbMOCpQ\" class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Feasibility study is out, MVP is in!&quot; - Systems Engineering Trends\"  data-secret=\"FkhGbMOCpQ\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-systems-engineering-trends wp-block-embed-systems-engineering-trends\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"OJFiWuisce\"><a href=\"https:\/\/www.se-trends.de\/en\/product-velocity\/\">Why I write Product Velocity<\/a><\/blockquote><iframe data-src=\"https:\/\/www.se-trends.de\/product-velocity\/embed\/#?secret=HLCz3zZ0fS#?secret=OJFiWuisce\" class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Why I write Product Velocity&quot; - Systems Engineering Trends\"  data-secret=\"OJFiWuisce\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Cariad: Vision right, system wrong<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">VW had founded Cariad because the Group had understood the importance of software and was now trying to realize the vision of the <a href=\"https:\/\/www.automobilwoche.de\/nachrichten\/was-ist-ein-software-defined-vehicle-die-wichtigsten-antworten\/\" target=\"_blank\" rel=\"noreferrer noopener\">Software Defined Vehicle (SDV)<\/a> implement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The idea was right, but not the system. Cariad was squeezed into an organizational model that was optimized for hardware: sequential processes, silos, focus on cost reduction and efficiency. Added to this was the internal and external distance from the vehicle group and hardware development.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The problems were manifold, with the press regularly reporting on internal conflicts, delays, corporate politics and the like. In the meantime, VW even planned a two-pronged software strategy: the platform was to be developed jointly with Rivian for the western market, while a separate software solution from partner company Xpeng was to be used for China and Asia. This parallel approach illustrates how disjointed and inconsistent the overall strategy remained.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rivian and the opportunity to change the system<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The joint venture with Rivian in particular should solve many problems, as <a href=\"https:\/\/www.autopreneur.de\/p\/volkswagen-system-kaputt-cariad-rivian-software\" target=\"_blank\" rel=\"noreferrer noopener\">Rivian already successfully produces software for vehicles<\/a>. Rivian has a clear scope, does not allow special requests, makes tough decisions and actively manages complexity. But VW remained VW, and also <a href=\"https:\/\/www.elektroauto-news.net\/news\/vw-rivian-software-teuer-fehler\" target=\"_blank\" rel=\"noreferrer noopener\">Things are not going well with Rivian<\/a>. Now combustion engines are being brought back into play, even though the roadmap was defined long ago. Rivian said no. CARIAD should have said yes. And this is precisely where the problem arises: as long as the system doesn't change, every partner will fail because of VW.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can VW and Cariad change?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The question is not whether VW can do software. The question is whether VW can change its system. And here I am skeptical. I think the chain of escalation at Saab is simply unimaginable at VW. Distrust, control mania and committee logic are too deeply ingrained. Even with good will, a cultural change of this magnitude can hardly be achieved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My forecast: VW is \"too big to fail\". The Group will survive and transform itself. But far too slowly. And in the end, it will be a shadow of its former self. Hopefully at least this shadow will remain in Germany.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-systems-engineering-trends wp-block-embed-systems-engineering-trends\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"nK7zCfp9qU\"><a href=\"https:\/\/www.se-trends.de\/en\/cariad-2\/\">Automotive transformation: billions for VW subsidiary Cariad<\/a><\/blockquote><iframe data-src=\"https:\/\/www.se-trends.de\/cariad-2\/embed\/#?secret=97BFAZoa1P#?secret=nK7zCfp9qU\" class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Automotive transformation: billions for VW subsidiary Cariad&quot; - Systems Engineering Trends\"  data-secret=\"nK7zCfp9qU\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-systems-engineering-trends wp-block-embed-systems-engineering-trends\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"e4yxcMUn3U\"><a href=\"https:\/\/www.se-trends.de\/en\/redundancies-at-cariad\/\">Layoffs at Cariad: What went wrong?<\/a><\/blockquote><iframe data-src=\"https:\/\/www.se-trends.de\/entlassungen-bei-cariad\/embed\/#?secret=ggMk97xMTy#?secret=e4yxcMUn3U\" class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Layoffs at Cariad: What went wrong?&quot; - Systems Engineering Trends\"  data-secret=\"e4yxcMUn3U\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion: culture beats framework<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Saab has proven that agility on a large scale is possible. Even in a highly regulated, complex industry with billion-dollar projects, agility can be scaled if the culture and structures allow it. This is possible through radical transparency, consistent prioritization, daily escalation and leadership that actively removes obstacles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Germany, this change is difficult. Our companies are efficient, but they are not good at adapting. But without a system change, agility remains lip service and the blockers pile up. Saab has shown how to do it. VW shows what happens if you don't do it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Removing blockers quickly is an indication that agility is practised in the organization. Saab Aeronautics can do this in an hour.<\/p>","protected":false},"author":1,"featured_media":7343,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[34,6,37,250],"tags":[884,509,886,887,475,704],"class_list":["post-7307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agilitaet","category-automotive","category-deutschland","category-raumfahrt","tag-blocker","tag-cariad","tag-kultur","tag-saab-aeronautics","tag-safe","tag-vw"],"_links":{"self":[{"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/posts\/7307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/comments?post=7307"}],"version-history":[{"count":0,"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/posts\/7307\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/media\/7343"}],"wp:attachment":[{"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/media?parent=7307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/categories?post=7307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.se-trends.de\/en\/wp-json\/wp\/v2\/tags?post=7307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}